Cumbria Farm Watch - 101 new police non-emergency number

An easy to remember non-emergency police number has being launched today across our region.

You are now able to dial 101 to report non-emergency issues to police such as minor traffic collisions, criminal damage, or if you want to speak to your local neighbourhood officer about an issue affecting your community.

The new number is being introduced in the Cumbria, Cleveland, Durham, Northumbria and North Yorkshire force areas as part of a national roll-out in England and Wales designed to make it easier for people to contact police.

Assistant Chief Constable Michelle Skeer said: "This simple number gives people one easy way to contact their local officers and to report crime and disorder that doesn’t require an emergency response. It will make us more accessible to our communities while reducing pressure on the 999 system, meaning every caller receives the best possible service."

The new number will replace our current non-emergency number, 0845 33 00 247 and your call to Cumbria Constabulary will still be answered in our police communications centre by the same police personnel.

When calling 101, the system will determine your location and play a recorded message announcing the police force you’re being connected to. If you are on a boundary between two or more forces, the recorded message will give you a choice of which force to be connected to. If you wish to be connected to another force you will have the option to be put through to a Cable and Wireless Operator.

Calls to 101 will cost 15p per call, no matter what time of day it is, or how long the call lasts. This means everyone calling the police will know exactly how much a call will cost them, whether they’re calling from a landline or a mobile phone.

You should continue to call 999 in an emergency - when a crime is in progress, there is danger to life or violence is being used or threatened.